SAP Crystal Report - Printing Error

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Possible Issues:

  • You may have multiple version of Crystal Report Installed
  • You may not have our version of the Crystal Report Installed (SAP Crystal Report Runtime Engine for .NET framework version 13.0.20.2399)
  • SAP Crystal Report Runtime Engine for .NET Framework is malfunctioning

Verification:

Go into Control Panel -> Programs and Features -> Uninstall Program to get a list of the programs installed on the computer.

NOTE: DO NOT UNINSTALL ANYTHING AT THIS POINT, THIS IS JUST TO GET A LIST OF PROGRAMS THAT IS INSTALLED ON THE COMPUTER

Verify how many versions of Crystal Report is installed by going through the list. 

SOLUTION:

NOTE: Before performing any of these process we strongly recommend you to create a backup of your database and store it in a location that you have access to (such as your desktop)

 

 

  • If you do not have SAP Crystal Report installed have them follow the same steps as below:

 

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