2021 Tax Software System Requirements

Operating systems supported - Windows 10

Note: (Window XP, Vista, Windows 7, Windows 8, Windows 8.1 will no longer be supported)

* As of May 1, 2020 due to security reasons we will no longer be supporting Windows 7, 8 & 8.1 - Our software will support Windows 10. Windows is not supported for the 2021 software. 

This alert is to proactively inform you that after May 1st, 2020 we will no longer be supporting Windows 8.1 and earlier. We are doing this in order to provide the most secure and seamless experience using our tax solutions. Please keep in mind that in addition to affecting your tax software users, this will also be affecting your efile-1 users.

Processors supported - 2 GHz processor or higher

RAM - 2 GB RAM 

Hard disk space - 2.2 GB hard disk space   

Display optimized for 1024 x 768 screen resolution

Internet access for updates and e-filing process

Works with MOST Windows compatible printers

Recommended for use with laser printers 

Must have FULL Admin Rights for installation of Software

Note: In some cases you might need to change to settings to 1280 x 1024

How to determine if your Computer meets Software Requirements (Win 10): 

https://support.custsupp.com/hc/en-us/articles/360006204174-Does-My-Computer-Meet-Software-Requirement-Windows-10

Changing DPI Settings: 

https://complyright.zendesk.com/hc/en-us/articles/210238786-How-to-set-the-Proper-Screen-Fonts-DPI-settings

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