2021 Tax Software System Requirements

Operating systems supported - Windows 10

Note:(Window XP, Vista, Windows 7, Windows 8, Windows 8.1 will no longer be supported)

**As of May 1, 2020 due to security reasons we will no longer be supporting Window 7, 8 & 8.1. Our software will support Window 10**

Window 11 is not supported for the 2021 software (we will be testing for the 2022 tax season)

 This alert is to proactively inform you that after May 1st, 2020 we will no longer be supporting Windows 8.1 and earlier. We are doing this in order to provide the most secure and seamless experience using our tax solutions. Please keep in mind that in addition to affecting your tax software users, this will also be affecting your efile-1 users.

Processors supported - 2 GHz processor or higher

RAM - 2 GB RAM 

Hard disk space - 2.2 GB hard disk space   

Display optimized for 1024 x 768 screen resolution

Internet access for updates and e-filing process

Works with MOST Windows compatible printers

Recommended for use with laser printers 

Must have Admin Rights for installation

Note: In some cases you might need to change to settings to 1280 x 1024

For Instructions on checking your system settings for Windows 10 please click on the link below:

https://support.custsupp.com/hc/en-us/articles/360006204174-Does-My-Computer-Meet-Software-Requirement-Windows-10

 

 Changing DPI Settings: https://complyright.zendesk.com/hc/en-us/articles/210238786-How-to-set-the-Proper-Screen-Fonts-DPI-settings

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