ERROR 2018 Software - File is not a Database



This error occurs if you utilized the 2017 backup file and restored it with the 20187 software.  

NOTE: You MUST have the 20.17 Software installed on the same computer in order for the import prior year to work properly.

To fix this issue please follow the steps below.

  1. Uninstall the 20.18 Software (TFP or LaserLink)
  2. Open your File Explorer and navigate to C:\ -> Program Files (x86)
  3. Find the Folder Named "TFP for 2018" or "LaserLink for 2018" 
  4. Delete this folder
  5. Reinstall the 20.18 Software (TFP or LaserLink)
  6. Update the software to the latest version
  7. Follow the Steps in the guide below to roll the data from prior year to current year.
    Click Here for Link
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