E-filing Warning "Duplicate TIN Detected"

For the 2018 Tax Season, our E-file Site has an enhance validation where the E-file system will check the information in the E-file site and the information that is being uploaded from the software. 

 Note: If there is any Discrepancies in the Name such as: Incorrect spelling, commas, period this will cause the duplicate, to avoid this you will need to correct software and efile again

E-file Site: 

\

2018 Software:

 

Notice that the TIN is the Same but the Payer Name differs

When you upload forms with these type of dependencies you may encounter this type of warning message.

 

To Clear this warning Message click on the Pencil Icon

 

 

This may open up a login Screen as shown Below: 

 

Log back into your account to get to the Dashboard as shown below:

 

Keep this window open, and go back to the Software.  Your recipients will be on the right side as shown.

 

Highlight the Recipient and then select the Reset Button, You will receive a warning in regards to Resetting Select Yes

 

This will bring the Recipient back to the left column and you will select the Recipients and then E-file again.

 

 

When you upload forms, you will encounter the Same message as before.

 

To Clear this warning Message click on the Pencil Icon

 

 

To Open the Tax Menu and validate the Information then Select the "Save Change Button"

This will clear out the Warning Message as Seen on the Image below.  The last step is to Submit Forms to complete the upload process to the e-file site.

 

 

NOTE: Screenshots provided is with randomized information.

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