How to Enter State ID

 

 

To Enter the State ID 

  1. Select Payer (that is already Created)
  2. View/Edit in upper right for Payer/Company
  3. Select the State ID

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4. Use the Drop Down on the top to select the State Abbreviation

5. Enter the State ID in the white box next to the Drop down.

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6. Save and Close or add another if you file for multiple states 

Our software is in compliance with state filing, If your getting an error message "Please enter a valid Payer's State Number", then you are not entering State ID in the correct format for your State. You can find the correct State ID format on any letter from your state or contact your state for this information. 

Please see our State ID Validations support article for details > https://support.custsupp.com/hc/en-us/articles/11593907659931-State-ID-Number-Validations

 

NOTE: If you need to change the State ID for a State you already created, select the State from the list in the bottom box and use the white box next to the drop down menu to modify then select save.

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States we support when selecting Direct-to-State filing: 

https://support.custsupp.com/hc/en-us/articles/360056610514-Direct-to-State-Filing-Combined-Federal-State-Filing-Program

 

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