Located under the "Help" tab you are able to find more information about your software program.
Located in the upper navigation bar select the Help tab About (TaxRight/LaserLink/ACA) for 20##)
Here you are able to find your software (TaxRight/LaserLink/ACA) and the year you purchased
Release: We sent out updates at times when or if there are any IRS changes to the forms, updates and when we open the Efile Portal.
Here's how to identify the release you are on: Example of the 2022 release 22.1.0.0 your software will start with the (tax year 22.1 release 0.0). When we have an update the 0.0 will change to the next release.
Product Key: You will need to this when you get a new computer and need to reinstall your software.
E-file Site: Select the link to be directed to the efile site sign in using your email and password you created from under the Efile tab. Note: if you efile with us in prior years and purchase from the same vendor you already have an efile account.
We only support the current tax filing years the E-file portal is open from ( Mid-November to October 31st). The IRS opens in Mid-January accepting filings for the tax filing year, as soon as the IRS site opens we will start transmitting files.
Provided by: ComplyRight Inc.
Email: Submit a help ticket and the agent will get back to you, for faster service provide name of software (TaxRight/LaserLink/ACA) & year, along with details how we can help you.
Online Help: Our self help articles are easy to use by searching for step by step instructions
To verify you are on the current release
If you are not on the current release if your anti-virus could be blocking the updater. Here is how to manually update your software or to verify your on the current release.
https://support.custsupp.com/hc/en-us/articles/210240486-Updates-Laser-Link-TaxRight-TFP-ACA