Does My Computer Meet Software Requirement? Windows 10

 

To look at your current system information and confirm if your system satisfies the minimum requirements for the Tax software follow these steps:

1. Find the Cortana Search bar on your taskbar

 Step1.png

 

2. Type in System in the Cortana Search bar and select the System Application (Note: This is different then System information).

System.png

 

3. On the System Property window, Review your system information

Capture.PNG

To review the hard disk space

1. Select the Windows Icon to open up Start menu

2. Go to Windows System -> File Explorer

Menu.png

3. Select the Computer Icon on the left column to get the list of the hard drives installed on your computer.

4. Under Devices and Drives will be list of your drives on the computer and below each drive it will inform you of how much space is left on each drive.

Drive.png

 

To review Screen Resolution / DPI (Scaling) Settings

1.  To review your screen resolution, on your desktop screen, right click your mouse and select Display Settings

DisplaySettings.png

 

2. In the Display Properties window look for the area that state Resolution as indicated in the image:

3. In the Display Properties window look for the area that states Scale and Layout:  We recommend running our software with 100% scaling.

Resolution.png

Note: In this case the resolution is 1920 X 1080 and the minimum requirements are 1024 x 768. 

Note: In some cases you might need to change to settings to 1280 x 1024 

Note:  Make sure you have a printer and CD/DVD-ROM installed on your computer.  The CD/DVD-ROM is located on your computer tower and you can access your printers from your control panel.

Have more questions? Submit a request
Powered by Zendesk