CUSTSUPP - Forms and Software Support

How can we help?

Live Chat and Email Tech Support

Technical Support is offers support via Live Chat and Email. Located in the bottom right of the s...
IRS Electronic Filing Threshold

IRS Electronic Filing Threshold:The Taxpayer First Act of 2019 authorized the Department of the T...
Where can I purchase TaxRight, LaserLink and ACA Software?

You may purchase the TaxRight, LaserLink, & ACA software at:https://www.formstax.com/ TaxRight & ...
How To Efile - Run as Administrator - Reset Recipients

When you E-file from the Laser Link, TaxRight or ACA software and your forms are not making it to...
Checklist for Trouble Shooting Installation and Errors

If you are receiving an error message while using software or unable to install your software ...
How to Print Forms including W3

2024 - The IRS has eliminated Copy-C (the Payer’s record) from most 1099 paper forms, If the Copy...
Help Menu - About your Software Details

Located under the "Help" tab you are able to find more information about your software program. L...
How to import Prior Year Data after installation

NOTE: (Software does not skip years when importing data). You will need to have prior year softw...
Direct-to-State Filing/Combined Federal State Filing Program

Direct-to-State Filing: What is Direct-to-State filing? Direct to State filing allows customers t...