Requesting Product Key Code

The Product Key will be printed on the CD Sleeve using a format  "1234 5678 CD22" -  Depending on where you purchase the software from the product key could be directly on the CD sleeve, CD or inside the Quick Start Guide for ACA only.

In order for our Tech Support Team to provide you with the Product Key Code for the Software, we require Proof of Purchase. Please provide one of the following:

  • Store receipt showing vendor name & full name of software title purchased 
  • Invoice with full name of software title purchased & vendor

Note: we are not able to look up purchase orders from vendors

Please attach the Proof of Purchase to the Support Ticket for our agents to review. 

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