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  1. CUSTSUPP
  2. Having Trouble?

Having Trouble?

Here are some helpful tips for troubleshooting

Installation Trouble?

  • Is Software Properly Installed on Computer?
  • Download and install NET Framework 4.6.1 (Error)
  • Requesting Product Key Code
  • How to set Proper Screen Fonts/DPI settings Windows 10-11
  • "syntax" Payer/Recipient not rolling over or unable to E-File
  • Printing issue and Errors

See all 9 articles

What is this?

  • What is a Form 6847?
  • Why do I need the SSN/TIN number?
  • What is a Location Code?

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