When you efile from the Laser Link, TaxRight or ACA software and your forms are not making it to the efile site it could be your firewall and/or antivirus is blocking our site will need to update Internet Security Trusted Site.
To Locate your efile site in your Laser Link, TaxRight or ACA
Under the Help tab select About This Laser Link, TaxRight or ACA for 20##
Here is the E-File you will be submitting your forms to.
Allow to Trust Site
1. It could be your firewall and/or antivirus is blocking our site and not allowing you to efile.
2. Under your user account you will need to allow the efile site to be in White list, you can find the efile site under the Help Tab Select “About Laser Link for 2021 or TaxRight for 2021”.
3. Check the Internet Options and add our efile sites to Trust Sites (in Security tab)
- Open Control Panel
2. Open Internet Options or Network and Internet
3. Click Security tab
4. Select Trusted sites
5. Click Sites button
6. In the Box: "Add your Efile website to the zone:"
7. Click Add
The efile website will now be under the Websites: as a trusted site.
8. Click Close
Click OK to close the Internet Properties
You can view these and more article at: https://support.custsupp.com