How To Efile - Run as Administrator

When you efile through the software and it's not reaching the efile site you will need to allow as a trusted site and run as administrator

Allow to Trust Site

1. It could be your firewall and/or antivirus is blocking our site and not allowing you to efile. 

2. Under your efile user account you will need to allow the efile site to be in White list.

To find your efile site under the Help Tab Select “About Laser Link, TaxRight or  ACA for 2021 ”  Efile site select the site this will launch you to your efile site, copy the website address example: https://(nameofyourefilesite).efile1.com/login

3. "Control Panel" on your computer check the "Internet Options" and add our efile sites to "Trust Sites" (in Security tab)

How-to-Allow-Trusted-Site-

*If you are still not able to efile follow the step below - Run as an Administrator*

How to Efile:

  1. Log out of your account on the website
  2. Close the browser
  3. Close the Laser Link/TaxRight or ACA software. 
  4. On your desktop "Right Click" the Laser Link/TaxRight or ACA software "Icon"
  5. Run as Administrator this will open your software
  6. Select Efile "Efile My Forms" log in using your email and password
  7. Select Single Payer and Form Type (if your Recipients are under Recipients E-filed you will need to reset & move them back to Select Recipients to E-file)
  8. The efile site will open "Review Your Imported Forms" click Save All Forms this will move them to Forms in Progress.
  9. Forms in Progress > Review your forms > Select Form > Select Filing Option: Efile Only
  10. Add To Cart > Proceed to Checkout
  11. Credit Card information and submit

Note: If filing more forms (Close the efile site)

 

Note: If No forms imported -  you will need to manually import following the step below:


How to manually import your forms from the software to your efile site:

Log into your efile account
Efile your 1099/W2 this will create an excel worksheet (you will need to do this to manually upload)

  1. Log into efile account - You can find this in your software under you Help > About TaxRight for 2021 /Laser Link for 2021 or ACA for 2021
  2. Software > Select the Link
  3. Log in using your email and password
  4. Select Dashboard
  5. Import My Forms > View Import Options
  6. Select File to Import (arrow up)
  7. Browse to: C:\Program Files (x86)\TaxRight for 2021 /Laser Link for 2021 or ACA for 2021\E-file
  8. Select the 1099/W2 or 1095 file (excel spreadsheet)
  9. This will bring you back to your efile site
  10. Select Import Data - this will import your 1099/W2 or 1095 "Review Your Imported Forms"
  11. Save All Forms > system will show a spinning wheel, if takes too long F5 to refresh your screen
  12. Forms in Progress > Select Form > Select Filing Option: Efile Only
  13. Add to Cart > Proceed to Checkout
  14. Credit Card information and submit

Note: If filing more forms (Close the efile site)

Repeat for each new upload - Efile through the software to create the 1099/W2 or 1095 excel worksheet (you will need to do this for each upload) the system will override the previous upload

** Note: If you are still not able to import your forms manually, this is caused from your firewall blocking our site you will need to contact your IT on how to allow our site or use a computer not on your network

 

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