If you have completed ALL steps in below Support Article link (How to Efile Run as Administrator) and still unable to upload forms to E-File Site then you can manually upload.
How to Efile Run as Administrator
When you attempted to E-File (upload forms) through software this creates an excel worksheet during the process.
After you follow the steps below and you still are not able to upload, it will be your antivirus and/or (firewall) blocking E-File site. We highly recommend contacting your IT administrator/department to review security settings.
Manually Uploading to E-File Site
1. Log into efile account
2. In your software you can find your 'Efile Site' under you Help tab > About TaxRight for 202# /Laser Link for 202# or ACA for 202# select the Efile Site link to be direct to your efile site.
3. Log in using your email and password you created in the software
4. Select Dashboard
5. Import My Forms > View Import Options
6. Select File to Import (arrow up)
7. Browse to: C:\Program Files (x86)\TaxRight for 202# /Laser Link for 202# or ACA for 202# E-file Folder
8. Select the 1099/W2 or 1095 file (excel spreadsheet)
9. This will bring you back to your efile site
10. Select Import Data - this will import your 1099/W2 or 1095 "Review Your Imported Forms"
11. Save All Forms > system will show a spinning wheel, if takes to long F5 to refresh your screen
12. Forms in Progress > Select Form > Select Filing Option: Efile Only
13. Add To Cart > Proceed to Checkout
14. Credit Card information and submit
Please review below Support Article as needed: