CUSTSUPP - Forms and Software Support

How can we help?

Live Chat and Email Tech Support

Technical Support is offers support via Live Chat and Email.Located in the bottom right of the sc...
IRS Electronic Filing Threshold

IRS Electronic Filing Threshold: The Taxpayer First Act of 2019 authorized the Dep...
Where to purchase Software and Forms?

You may purchase the TaxRight, LaserLink, ACA software or Forms at:https://www.formstax.com/ TaxR...
How To Efile - Run as Administrator - Reset Recipients - Errors

When you E-file from the Laser Link, TaxRight or ACA software and your forms are not making it t...
Checklist for Trouble Shooting Installation and Errors

It is important to review all information contained within this Checklist as many Errors can orig...
How to Print Forms including W3

NOTE: All images contain fictitious data - Test Purposes Only. The IRS has eliminated Copy-C (the...
Help Menu - About your Software Details

Located under the "Help" tab you are able to find more information about your software program.Lo...
How to import Prior Year Data after installation

All images in this article consist of fictitious data - Test Purposes Only NOTE: (Software does ...
Direct-to-State Filing/Combined Federal State Filing Program

Direct-to-State Filing:What is Direct-to-State filing? Direct to State filing allows customers to...