Create an E-file Account:
1) Click E-file in the menu bar then select Create an E-file Account.
Note: If Create an E-file Account is greyed out and E-file My Forms is available, then you have already set up an E-file account in the past (even if you never E-filed) so an E-file account has already been created. Please Stop and proceed to follow instructions in below Support Article link:
How to Reset Password for Efile Account
2) Enter Email, Password & Confirm Password then click on Continue to Next Step button
3) Next enter First/Last Name (Bold Sections are required)
4) Review the information and Click on Create Account button
5) An email will be sent to you in order to complete the Create Account process.
Didn't get email? Depending on your network security the email may get delivered to your spam/junk folder or to a 3rd party spam filter if you have one. Check your company quarantine folder for the email as you may need to modify your E-Mail filter security settings. Allow 15 - 45min to receive Email.
Please add below emails to your Email address book as safe & try again.
noreply@formstax.com, service@formstax.com, noreply@efile1.com, support@complyright.zendesk.com
You may want to reach out to your IT Admin/department for assistance regarding this concern.
(Additional related Support Articles below):
How to Efile Run as Administrator
How to Efile Forms through Tax Software
How to Efile through the Software Video
How to edit Email Filters and Blocked Address