Before you uninstall if you have already started entering in data you will need to back up the database.
How to Backup/Restore Database (Use link below):
Trouble Shooting Software (Use link below):
How to re-install Software (Use link below):
Important - Before you Un-install Software:
If you have entered any data in the software program first create a BAK Back up file and save to flash drive or computer desktop as you will need this to restore the data after you re-install software again.
If your software has completely crashed & you are not able to run the software & you have NOT created/saved a BAK back up file to flash drive or PC Desktop, we recommend you copy/paste your BAK back up file/files to a flash drive or PC desktop by following below steps:
1. Open your TFP for xxxx or Laserlink for xxxx or TaxRight for xxxx or ACA for xxxx folder located in
C:\Program Files (x86) >TFP for xxxx or TaxRight for xxxx or Laserlink for xxxx or ACA for xxxx > DbBackup
2. Open the DbBackup folder copy/paste the BAK back up file/files to flash drive or PC desktop
Un-installing Software in Windows 11:
1. Click on your Windows Start Menu button >
2. Click on Settings
3. Click on Apps >
4. Click on Installed Apps >
5. Locate your TFP for xxxx or TaxRight for xxxx or Laserlink for xxxx or ACA for xxxx and click on the three dots (...) and Uninstall software
Un-installing software in Windows 10 (Follow Steps C - F):
C. Select the Windows Start Button >
D. Select the Gear icon as shown in the image below:
E. Select the Apps Option as shown
F. Run the Uninstall
- You will need to delete two more files from your PC. Access your Windows File Explorer
- Open your Local Disk Drive
Locate and open your Program Files (x86) folder or Program Files folder. NOTE: All software files should be in Program Files (x86) folder if software has installed properly.
In the Program Files (x86) should be the TFP for xxxx or Laser Link for xxxx or TaxRight for xxxx or ACA for xxxx Folder and you will delete the folder. If it is in the Program Files folder please delete it there.
Prior Year 2017 Software Un-install (NOTE: No longer Supported Software):
Delete the Data base (2017 Software Only)- Located under the C:\Users\yourname\AppData\Local -
Follow the instructions below to Delete the Database for 2017 Software ONLY.
Here you will Delete the Folder: TFP or Laser Link or ACA.
See Example Below:
Note: If you do not see Appdata it could be hidden. In the top Navigation Bar Select View.
See Example Below:
Caution: Once you delete this folder you no longer will be able to restore your data unless you saved a BAK back up file to a flash drive or your PC desktop.
***After you have removed all file and folders Reboot your PC***