If you installed the software; however, you do not see the software icon on the desktop.
- Verify that the software has been installed properly by:
- Opening up your file explorer
or my computer - Go into your C:\ Drive
- Select Program Files (x86) folder
- In this folder Verify that you have the program files folder: Laser Link for 20XX or TFP for 20XX
- If you do not have the folders in this default location the software may not have installed properly. Please uninstall the software by following the links below and reinstall the software:
https://support.custsupp.com/hc/en-us/articles/210240066-How-to-uninstall-software-Windows-7
https://support.custsupp.com/hc/en-us/articles/360006859773-How-to-Uninstall-Software-Windows-10