Is the Software Properly Installed on the Computer? – Tax Software & Web Support Services

If you installed the software; however, you do not see the software icon on the desktop.

Verify that the software has been installed properly by:
Opening up your file explorer or my computer
Go into your C:\ Drive
Select Program Files (x86) folder
In this folder Verify that you have the program files folder: Laser Link for 20XX, TFP for 20XX, or ACA for 20XX
If you do not have the folders in this default location the software may not have installed properly. Please uninstall the software by following the links below and reinstall the software: